Clinical team led design (CTLD) refers to a clinical team taking leadership and thereby responsibility for the design of the systems they are going to use in their own workplace.
Benefits of CTLD
A list of some of the major benefits of using an emergent clinical information system (ECIS) with CTLD:
- Presenting full clinical workflows of all roles in the team
- Control of system expansion and evolution
- Clinical colleagues are best at convincing doubting colleagues to change work practices
- Immediate increase in productivity
- Minimal training and retraining costs
- No dependency on a superuser
- Increase staff awareness of their own processes
The Role of the Clinical Analysts
Although the clinical team has the responsibility for leadership of the design, they do not have to be the sole contributors. The expertise of an experienced clinical process analyst is important for two purposes: to bring experience into the design process of what works and what does not work, and to train and support staff in the use of the design tool. The clinical analyst is not necessarily a usability analyst per se, but does have the responsibility to ensure chosen designs are completed efficiently, corrected if they are flawed, and configured in the software to give optimal performance. On occasions, the clinical team has been known to override the analyst’s advice. The clinical design team always retains their right to the final design decisions.
The analyst also serves the role of identifying software weaknesses or failings and directing the software engineers to correcting them or developing new functionalities.